It’s always difficult to sum up an entire year – but this year was beyond exceptional. I don’t think anyone could have predicted what would happen to our world (unless of course you are Bill Gates) but it’s fair to say that whilst I will be happy to see the back of 2020, it wasn’t without its moments of pride either.

While there are signs that lockdown is starting to ease, the truth remains that a return to normal working patterns is a distant ambition for many businesses. Government advice for the foreseeable future will be that employees should work from home wherever possible and that means business owners will have to work harder to maintain a sense of corporate culture both internally and externally.